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January 27, 2025
Key takeaways from the HIMSS CXO Dallas healthcare conference included a strong emphasis on cybersecurity preparedness, the emergence of real-world AI applications like virtual nursing and ambient monitoring, patient education initiatives to support wearables and digital tech adoption, expanded care access through remote assistance and digital health, and a continued focus on interoperability, quality, and patient safety.
I had the great opportunity to be at the HIMSS CXO conference in Dallas last Friday, where the theme: “Transforming Healthcare: Balancing Innovation, Security, and Quality Care” resonated deeply.
It was an insightful discussion led by top executives from several DFW health systems. The panels tackled some of the most pressing challenges and opportunities in healthcare today. Here are some of my key takeaways from the event.
Cybersecurity is front and center. From building resilient, bulletproof systems to conducting downtime drills, organizations are prioritizing preparedness. The emphasis on regular downtime drills, coupled with automated recovery systems, signals a shift towards a more proactive security posture. The involvement of executive leadership in tabletop exercises underscores the critical nature of cybersecurity at the highest levels.
While governance is still maturing, healthcare providers are already deploying real-world applications like virtual nursing, ambient monitoring, and insurance denial resolutions. We learned about AI use cases like monitoring rooms for issues (where AI is used to proactively monitor patient rooms, alerting staff to potential issues before they escalate) and providing remote support to novice nurses. Parkland Health’s CIO, Joe Longo, highlighted their proactive approach to health management using AI and analytics to get the right care to the right people. These cases are paving the way for innovation.
Theresa Meadows, Chief Digital Information Officer at Cook Children’s, highlighted their innovative approach, creating dedicated “Tech Zones” to educate patients and their families on the effective use of new digital tools. This focus on education and empowerment is crucial for successful adoption and maximizing the benefits of these technologies.
The power of remote assistance and digital health to expand access to care and improve efficiency was another key theme. Felixia Colon, Senior VP of eHealth, shared SCP Health’s impactful work utilizing experienced nurses remotely to support neonatal cases. Furthermore, they are leveraging AI to address compliance and reimbursement challenges, demonstrating how technology can bridge gaps and optimize processes.
The focus on interoperability, clinical quality, and patient safety remains strong, with creative solutions being shared for navigating regulatory impacts and driving digital health forward.
It was inspiring to hear from Les Clonch, Jimmie Glorioso, Sarah Chavez, Matt Chance, Theresa Meadows, Joe Longo, Felixia Colon and Dr. Jim Allard. The future of our healthcare ecosystem is being shaped by collaboration, innovation, and a relentless commitment to patient care. Can’t wait to see where we go next!
Learn more about Qubika’s Health & Wellbeing Studio
By Pepe Matuk
VP of Client Strategy at Qubika
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